Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Shipping and returns
Shipping
At UDD Sports Oy, we strive to process and dispatch all orders within 1–3 business days from the order date (Monday to Friday). All orders are shipped from our warehouse in Helsinki, Finland.
Once your order has been processed, you will receive a shipping confirmation and tracking number via the email address provided. Your order will be delivered either directly to your shipping address or to the nearest Posti pick-up point. Posti will notify you of the package arrival via text message, email, or the Posti app.
If UDD Sports Oy has any concerns regarding a customer’s payment ability or credit information, we reserve the right to hold or delay the shipment until sufficient clarification has been obtained.
For any questions regarding order or shipping terms, please contact us at info@uddsports.com.
Shipping and Return Terms by Region
Finland
- Free shipping on orders over 120€
- Orders under 120€: shipping cost 5.90€
- Estimated delivery time: 1–4 business days
- Free returns and exchanges
European Union, Norway, and Switzerland
- Free shipping on orders over 170€
- Orders under €170: shipping cost 10€
- Estimated delivery time: 3–7 business days
- Free returns and exchanges
International
- Free shipping on orders over 220€
- Orders under 220€: shipping cost 14.90€
- Estimated delivery time: 4–8 business days
- Free returns and exchanges
Returns and exchanges
You have a 14-day right to return or exchange products purchased from UDD Sports Oy’s online store.
Returns and exchanges are free of charge. Products must be unused, in their original condition, and all tags must still be attached to be eligible for return. Items must be resalable. Return rights do not apply to items that cannot be returned for hygiene reasons, such as underwear and socks.
Before returning any items, please contact our customer service at info@uddsports.com with your order number, the product to be returned, and the reason for the return. Pack the unused product in its original packaging and include a note with your order number, name, and contact details. Clearly label the package with the return code provided in your email. Use the same shipping company or drop-off point as in the original delivery.
Once we have received and approved your return, we will refund your payment for the returned items. Exchanges will also be processed once the return has been received, and we will then send the replacement product free of charge.
If you have received a defective or incorrect product, please contact us as soon as possible. We will arrange either a free return or the delivery of a replacement product.
We do not compensate for items lost in transit and do not accept products returned used or in poor condition.
We want your return experience to be as smooth and easy as your shopping experience. For any questions related to returns, contact us at info@uddsports.com. Response time is 1–2 business days.
